This handbook aims to contribute practical insights regarding videoconnection services, based on our experience with the technology over the past two years. We hope it will encourage and guide others in the productive and appropriate use of videoconnection services. It is a “handbook” rather than a report or research paper, as its orientation is unashamedly practical. But it is based on considerable research undertaken by Ability Technology.
A mixture of in-person visits and videoconnection services for people in rural and regional areas. Documentation of case studies and responses. Interviews with participants Workshops and seminars addressing videoconnection issues.
It won’t of course be the last word on this. Experience will produce new insights (and new challenges). But hopefully it will give various participants the courage to take their first steps.
The handbook and the research required to produce it, were generously funded by Perpetual.