
Videoconferencing Handbook
This handbook aims to contribute practical insights regarding videoconnection services, based on our experience with the technology over the past two years. We hope it will encourage and guide others in the productive and appropriate use of videoconnection services. It is a “handbook” rather than a report or research paper, as its orientation is unashamedly practical. But it is based on considerable research undertaken by Ability Technology. A mixture of in-person visits and